Privacy Policy

VIRA is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you shop with us.

1. Information We Collect

We collect various types of information when you visit our website, create an account, or make a purchase:

• Personal Information: When you create an account or make a purchase, we collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.

• Non-Personal Information: We also collect non-personal information such as your browsing behavior, IP address, device information, and cookies to improve the user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To fulfill and deliver your orders, process payments, and communicate with you about your order status.

• Customer Service: To respond to your inquiries, process returns, or provide support.

• Personalized Experience: To enhance your shopping experience by offering personalized product recommendations.

• Marketing: With your consent, we may send you marketing emails, promotions, and updates about our products. You can opt out of these communications at any time.

• Security: To protect our website and prevent fraud or unauthorized access to your personal data.

3. Data Protection

We implement strict security measures to protect your personal information, including encryption and secure payment processing. However, no method of electronic transmission or storage is 100% secure, so while we strive to protect your data, we cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, track site usage, and improve the functionality of our website. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our site.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers (e.g., payment processors, shipping partners) to complete transactions or improve our services. These third parties are obligated to protect your information and only use it for the purposes for which it was shared.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. You can also opt out of receiving marketing communications by following the instructions in our emails or contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: [sales@vira.ng]
Phone: [07039220369]
Address: [10 Otingba computer village Ikaja Lagos]